Privacy Policy

Privacy Policy for White Malay Kratom

Introduction

Welcome to the online home of White Malay Kratom (henceforth referred to as ‘White Malay’, ‘we’, ‘us’, or ‘our’). We are dedicated to providing a seamless and secure experience for our customers while upholding the highest standards of privacy protection. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with international data privacy laws, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our website (https://white-malay-kratom.kratom-planet.com), mobile applications, online services, and products offered through these platforms. It is important to be aware that this Privacy Policy does not extend to external links or third-party websites accessed from our site. These entities have their own privacy practices and policies, which we encourage you to review before sharing any personal data.

Processing Activities

This policy comes into effect when you engage in the following activities on or related to our platforms:

  1. Using any of our applications or services as an authorized user.
  2. Visiting our websites, including this Privacy Policy page.
  3. Subscribing to our newsletters, email lists, or receiving other communications from us via phone calls, emails, or text messages (SMS).

Personal Data Collection

White Malay collects several types of personal information to enhance your experience and improve our services:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data associated with your purchase transactions, including payment method, billing address, and order history.
  • Financial Information: We may collect bank account details or financial records for processing payments, but this is done through secure third-party providers in compliance with privacy regulations.
  • Purchase Information: Details about the products you browse, purchase, or have previously shown interest in.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to personalize content and improve performance.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback: Your opinions and suggestions as provided through surveys, reviews, or direct feedback forms.
  • Social Media Information: Personal data obtained from social media platforms (if you choose to log in via these accounts).
  • Product Information: Details about the products you interact with, including product preferences and browsing behavior.

We gather this data through direct user input, automated tracking technologies, and information received from third parties who assist us in delivering services.

Cookies

White Malay uses cookies to enhance your experience on our site:

  • Strictly Necessary Cookies: Ensure the basic functionalities of our website, such as login sessions and account management.
  • Preference Cookies: Remember user preferences for a more personalized experience.
  • Analytics Cookies: Track visitor behavior to improve our services and content.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing you to customize your cookie settings.

Retention and Deletion

We retain personal data only as long as necessary for the purposes it was collected for, including:

  • Fulfilling purchase orders and providing customer support.
  • Complying with legal requirements and tax regulations.
  • Enhancing or personalizing user experiences.

Once the purpose has been achieved or when data is no longer required, we securely delete or anonymize your personal information.

Security Measures

White Malay implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of sensitive data during transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to evolving threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally designed for or directed at individuals in this age group, and we do not knowingly collect personal information from them.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access to and rectification of your data.
  • Erasure (or the right to be forgotten).
  • Restriction or objection to the processing of your data.
  • Data portability.
  • The right to withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise these rights, please contact our privacy team using the details provided below. We will respond within a reasonable timeframe and assist you with your request.

Changes to Policy

White Malay reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, comments, or data-related requests:

  • Email: [email protected]
  • Mailing Address: White Malay Kratom, [Street Address], [City], [Postal Code]